Our Services

Are you looking to grow your impact and your revenue?

The Encore Growth System is a strategic framework that helps arts organizations build deeper relationships, more consistent income, and long-term sustainability.

Whether you present live performance, run a venue, produce events, or manage a donor or membership program, this approach helps you reach the right people — and turn that connection into lasting support.

Grounded in your mission and tailored to your stage of growth, the Encore Growth System strengthens the marketing infrastructure and systems behind your audience development, communications, and fundraising — so you can grow with clarity, confidence, and purpose.

How It Works

Every engagement begins with Strategy First, a focused 2-month sprint to assess your current state, identify what’s holding you back, and build a clear roadmap to help you achieve your goals.

From there, we move through quarterly Growth Cycles, 90-day phases of focused work designed to strengthen one core area of your audience and revenue engine. Each cycle targets one of the three pillars of the Encore Growth System:

  • Spark – Attract new audiences, funders, or collaborators

  • Engagement Engine – Nurture interest into action through content, storytelling, and systems

  • Loyalty Loop – Retain and elevate your strongest supporters through stewardship, segmentation, and smart retention strategies

Once your core systems are running smoothly and your team is ready, we can help you Systematize & Sustain: build playbooks, train your team, and put the right tools in place to manage the Encore Growth System in-house.

🎯 Strategy First

$1,250/month × 2 months (or $2,500 flat)
Diagnose what’s holding you back and chart the path forward.

This 2-month strategy sprint gives you clarity on where to focus, what’s missing, and how to build sustainable growth. You'll receive a custom roadmap, a growth stage diagnostic, and clear priorities to align your team around what matters most.

As part of this phase, we’ll assess each of the three pillars of your growth system — Spark, Engagement, and Loyalty — using our growth stage framework:

  • Emerging – Systems are inconsistent or missing. You're flying by instinct.

  • Developing – Some structure is in place, but it’s not consistent or scalable.

  • Thriving – You have working systems and are seeing positive results.

  • Systematized – Core systems are built and running, but refinement and consistency are still evolving.

  • Sustaining – Your team is confidently managing and optimizing the system for long-term growth.

Knowing where you are helps us focus your next 90 days on building the right systems in the right order — and avoid wasting time on strategies you’re not ready to sustain yet.

👉 Perfect as a starting point for a new season, a leadership transition, or a pivot in strategy.

🔁 Growth Cycle

$2,500–$3,500/month (or Coaching Only: $1,500/month)
Strengthen the part of your audience engine that needs the most support.

Each quarter, we focus on the Encore Pillar that will have the biggest impact on your audience and revenue growth — whether it’s attracting new people, engaging your community more consistently, or retaining and growing your most loyal supporters.

Your roadmap determines the focus, and your growth stage determines the right kind of work. You’ll get the campaigns, systems, content, and coaching you need to build real capacity — not just short-term results.

👉 Flexible enough to meet you where you are. Focused enough to move the needle.


💡 Sample Projects by Pillar & Growth Stage

Pillar Emerging → Developing Developing → Thriving
Spark Audience personas, campaign calendar, lead magnet, Meta ad setup & management Ad testing, updated messaging, cross-channel outreach strategy
Engagement   CRM setup, email welcome series, basic content system Segmented automations, storytelling upgrades, content rhythm optimization
Loyalty Loop   Patron/donor segmentation, thank-you systems, basic retention tracking   Upgrade offers, member/donor journey mapping, renewal/recapture campaigns

🧭 Systematize & Sustain

$2,000–$3,000/month
Build the internal systems, tools, and team capacity to sustain your mission and increase your impact

You’ve gained traction. Now it’s time to make it sustainable. In this phase, we’ll document what’s working, create playbooks and SOPs, build or refine your dashboards, and equip your team to manage your Encore Growth System independently.

Whether you’re training internal staff, onboarding a new hire, or transitioning to a leaner model, this phase ensures your growth strategy keeps delivering results long after our work ends.

👉 Ideal for organizations ready to internalize their systems, delegate with confidence, and plan long-term.


Sample Projects

Focus Area Examples of Projects or Deliverables
Process Documentation  Campaign SOPs, content playbooks, email response templates, automation maps
Team Training Internal training decks, onboarding guides, workflow walkthroughs
Delegation Readiness Task tracking tools, role responsibility charts, admin automation setup
Performance Monitoring     Dashboard setup (CRM, email, web), scorecard templates, KPI tracking sheets
Long-Term Planning Annual communications & revenue calendar, seasonal campaign planning toolkit
Sustainability Tools "What to do when" cheat sheets, troubleshooting flowcharts, tech stack audits

💼 Service Packages

Phase Monthly Range Minimum Commitment
Strategy First $1,250/month × 2 months (or $2,500 flat) 2 months
Growth Cycle $2,500–$3,500/month (or Coaching Only: $1,500/month) 3 month cycle
Organize $2,000–$3,000/month Tailored to your needs

Each phase includes a tailored mix of strategy, hands-on support, and capacity-building designed to meet your organization where you are — and move you forward with purpose.

Unlike one-size-fits-all marketing retainers, this approach is:

  • Focused on your mission and goals

  • Pillar-specific — so we only build what you actually need

  • Designed for impact and sustainability — not churn or content for content’s sake

Whether we’re helping you attract new audiences, retain more supporters, or pass the reins to your team, you’ll get clear deliverables, measurable progress, and systems that keep working after the contract ends.

🛠 Custom Engagements

While the Encore Growth System is the core of my work, I also offer custom engagements for arts organizations with specific goals, challenges, or time-sensitive needs.

Whether you're preparing for a season launch, refreshing your donor messaging, developing a sponsorship pitch, training your team, or exploring new ways to reach your audience — I can design a focused engagement that delivers clarity, capacity, and results.

If you're facing a tight deadline, a transition, or just need a strategic partner to help move something forward, let’s talk. We’ll shape the scope around what’s most urgent and meaningful for your organization right now.

👉 Project-based work typically starts at $1,500.

Let's connect 

Every organization is different — and so is what you're working toward. Whether you need a strategic plan, a fresh perspective, or hands-on support, I’m here to help you find the right path forward.

Let’s start with a conversation. Book a free discovery call, and we’ll explore how to grow your audience, strengthen support, and move forward with clarity, purpose, and impact.

Together, we’ll find out where the Encore Growth System can make the biggest difference for your team.

Our Process

1. Discovery

Where are you today? Where do you want to be? What is standing in your way?

2. Evaluation

How well are you reaching your audience through all stages of their journey?

3. Analysis

If everything is a priority, nothing is a priority. What is most important right now?

4. Action

How do you get from where you are to where you want to be? How will you know you have succeeded?
Testimonials
Briana was a real godsend during a difficult time. She stepped in calmly and took the reins of our marketing department. Thanks to her, we moved from crisis to exceeding our targets, significantly growing our customer base and improving our processes for the future. I can’t say enough good things about Briana—if you get the chance to work with her, count yourself lucky."
Andrew Chandler, Executive Director
Chester Playhouse, Nova Scotia
Jasmine Colomby
I cannot thank you enough for everything you have done for this project, The Heart of Riverdale, and myself. You have been so patient, flexible, reliable and a powerhouse of knowledge. I am grateful to have had you to work with on this.
Jasmine Colomby, Digital Strategy Implementation Coordinator
The Heart of Riverdale Community Centre, Yukon
Inga Petri
Briana brings uncommon skill and expertise to a wide range of marketing and digital assignments. She's sharp, always current, an empathetic coach and trainer, and a creative solver of her clients' marketing problems. Best of all she is a pleasure to work with.
Inga Petri
Strategic Moves Consulting, Whitehorse
Music producer Joel Schwartz
As a small business owner, I felt completely overwhelmed by the possible avenues where my business could go. As a coach, Briana was able to not only act as a sounding board for me, but also as a trusted advisor. Briana has a gentle and empathetic approach, but one that is also data-driven, so I can feel confident in the decisions that I am making in my business.
Joel Schwartz
Music Producer, Toronto
Hudson Day 2021
Kudos to Troubadours and Vagabonds Productions for their excellent work on Hudson Day. From populating Main Road with wonderful musicians to branding the event through digital media, you managed to create a beautiful atmosphere in town that lasted all afternoon. You were a big part of the success of Hudson Day 2021.
Glen Robinson
Festival Organizer, Hudson
FAQ

Troubadours & Vagabonds Productions is based in the Greater Montreal area. We work remotely with clients across Canada.

We acknowledge that we live on unceded Indigenous land. The Kanien’kehá:ka (Mohawk) Nation is recognized as the traditional custodian of the lands and waters of Tiohtià:ke (Montreal), which has long served as a place for many First Nations to live, meet and exchange. We also wish to recognize the strong ties that unite the Anishinaabe Nation to this territory, which is known by these people as Mooniyang (in Anishinaabemowin). Today, the Tiohtià:ke/Mooniyang lands are home to a diverse population of Indigenous and other people. We respect the continued connections to the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community and beyond. 

Let's start with a conversation to understand your goals, challenges, and resources. Whether it’s a one-time audit, a strategy plan, or ongoing support, we’ll recommend the best option to fit your needs and budget. Book a free discovery call to get started.

Our focus is on measurable growth. Whether it’s increased website traffic, stronger engagement, or higher ticket sales, we work with you to set clear goals and track progress with regular performance reports so you can see the impact of our work.

We’ll adapt to your capacity. For strategy plans and retainers, we start with regular check-ins to align priorities and gather input. From there, we handle the heavy lifting so you can focus on your mission.

Our retainer packages focus on overall audience growth through digital strategy, SEO, ads, and engagement. We can include promotion for select key events as part of your plan or offer it as an add-on service. Let’s discuss your needs during your discovery call.

Absolutely. Our packages provide a framework, but we tailor the specifics to align with your goals, capacity, and budget. Every organization is different, and we’re here to meet you where you are.

Pricing varies based on the scope of the engagement. 

  • Audits and Strategy Plans are one-time services, billed upfront.
  • Retainers are billed monthly and can be adjusted based on your needs.

Yes, we are able to offer training on a variety of topics. Feel free to book a consultation call and we can discuss your needs.

Many grant programs are available to offset project costs for Canadian arts organizations. Artists, cultural workers, and arts organizations can apply for funding for digital strategy and implementation through Canada Council programs. Other grant programs may also be applicable. If you need help with your application we are available to support you in writing your grant.

Data-driven and heart-centred coaching and consulting services for performing arts professionals.

Services

Helping performing arts organizations grow their impact and revenue — with strategy, systems, and support tailored to your mission.

We help you attract the right audiences, deepen engagement, and build the internal capacity to sustain what matters most.